Viber sending for business. Raise your sales to the next level.
- To increase sales of their goods and services
- Improve brand loyalty
- Expand customer base, get new customers
Why Viber Sending
Guarantee
Efficiency
Revenue growth
Why is Viber better than SMS?
Brand awareness
Accessibility
Informedness
Analytics
What Viber Message Looks Like
Sms as alternative
Triggering by schedule and event
Chat with customers
Fast sender id registration
Viber cost
Frequently Asked Questions About Viber Messaging
Viber messaging with Intel Telecom starts from UAH 0.60 per message. The price depends on the message type (promotional or transactional), messaging volume, and connection terms.
You can find more information about pricing on our Pricing page.
To launch a Viber messaging campaign with Intel Telecom:
- Submit a request on our website - a manager will provide access to your account dashboard.
- Register your own branded Viber sender name.
- Add funds to your account balance.
- Upload your contact list in Excel, CSV, or TXT format and create your message.
- Send your Viber messages immediately or schedule the campaign for a specific time.
Messages can be personalized with customer names, order numbers, or other data. Automated Viber messaging is also available through our API.
Yes, you need a list of your customers' phone numbers to send bulk Viber messages.
You can upload your own contact list to the Intel Telecom dashboard. For marketing messages, you must have the recipients' appropriate consent to receive them.
Intel Telecom supports uploading phone number lists in Excel (.xls, .xlsx), CSV, and TXT formats.
Phone numbers must be in international format: 380XXXXXXXXX or +380XXXXXXXXX (for example, 380671234567 or +380671234567).
Each phone number should be placed on a separate row in a single column.
Intel Telecom supports various Viber message formats:
- Text - up to 1,000 characters.
- Text with a button linking to a website.
- Text with an image and a button.
- Viber carousel - multiple product or promotional cards in a single message.
- Video - sending video content.
- Files and presentations - sending documents, files, and presentations.
You can also include links, emojis, and personalized customer information. The availability of certain formats depends on the message type and Viber's technical limitations.
Yes, official Viber Business Messages require a registered branded sender name.
Messages will be sent under your company's name and logo, allowing customers to recognize your brand. Intel Telecom can register your branded sender name within 1–4 days.
Promotional messages are marketing messages containing special offers, discounts, promo codes, new products, and other promotions.
Transactional messages are service notifications related to customer activities, such as order confirmations, delivery updates, appointment reminders, or payment information.
Pricing differs between these message types. Transactional messages require approved Viber message templates.
Yes. Viber messaging with your own branded sender name requires a minimum monthly payment of EUR 195.
This amount is used to pay for Viber messages according to the applicable rates. In other words, EUR 195 is not an additional fee on top of your messaging costs - it is used to send messages.
If your messaging volume exceeds the included package amount, additional messages are charged at the applicable rates.
Official Viber Business Messages are generally billed based on successfully delivered messages.
The specific billing conditions depend on the selected pricing plan and connection type. Before launching your campaign, an Intel Telecom manager will clarify the applicable billing model.
Intel Telecom supports Viber → SMS fallback messaging.
The message is first sent through Viber. If it is not delivered, the system can automatically send an SMS to the same phone number.
This helps increase audience reach and provides SMS as an additional delivery channel. The fallback feature must be enabled before use.
Intel Telecom provides detailed Viber campaign statistics in your account dashboard.
You can track message sending, delivery and read statuses, as well as clicks on links and buttons.
This helps you evaluate campaign performance and analyze recipient engagement.
Message statuses can also be retrieved automatically through the API.
Yes. Intel Telecom supports Viber integration with websites, CRM platforms, and business management systems through API.
A ready-to-use plugin is available for WooCommerce, along with integrations for Altegio, OneBox, Marvi, and other platforms. Systems without a ready-made integration can be connected through the API.
Integration allows you to automatically send notifications about orders, deliveries, payments, appointments, and other events.
The best option depends on your communication goals.
Viber is suitable for marketing campaigns, promotions, and personalized offers. Messages can include images, buttons, links, and longer text.
SMS is suitable for verification codes, reminders, and important notifications. Messages can reach mobile phones without an internet connection.
Intel Telecom allows businesses to combine both channels using Viber → SMS fallback messaging, increasing the likelihood of successfully reaching customers.
Viber messaging
Viber messaging is used by many marketing expert as it is highly effective tool. Most users use at least one Android based gadget – either a smartphone or a tablet. Consequently, with high probability, they have the Viber app installed. This means that it can and should be used to convey the necessary information to potential or current customers.
Any company can use the viber service, either a large corporation or a small company providing services or offering goods. Firstly, it is inexpensive, and therefore costs quickly pay off, secondly you can raise the prestige of your own company and make it more recognizable among consumers.
Until recently, sending via viber required direct participation from the user.And although it was easier to use it than SMS messaging, but it took some time even for the mass sending of promotional offers. However, today this problem has been solved, and now it is possible to use a computer for such purposes, which is much more convenient and easier.
Viber messaging benefits
Why did viber messaging become so popular? The thing is that it has a number of significant advantages. These include the following:
- Minimum system requirements – the program is completely undemanding on smartphone resources, so it works quickly, regardless of the number of sent messages. For an additional fee, you can connect extensions, but often enough basic functionality;
- Easy settings – you can customize the application for the most convenient use, depending on the needs of the user;
- Minimum fee. As a rule, sending messages via viber does not require any expenses, only payment for additional features is provided for;
- The largest audience reach – it is possible to send messages to all subscribers who are in the contact list, or select a group of subscribers;
- More text. Unlike SMS, a message through this application can include 1000 characters, so that viber advertising will be more informative;
- Ability to send images. One of the most significant advantages, as the images are better perceived by users than dry text. Thus, you will attract more attention, besides you will be able to popularize your brand by sending the company logo. The best option is a combination when the message contains both a picture and text;
- Personalization. When sending viber is used, it is better if the call goes directly to the subscriber by name and patronymic. This increases customer confidence and also attracts their attention;
- Instant transition on the link. If the marketing message contains a link leading to the product or page of your website with the service, the user can immediately follow it. As experience shows, the number of clicks on such links is much more than when the user needs to insert a url into the browser. No one likes to waste their time!
In general, mass viber messaging is possible directly through the application manually. However, if you have no time to do this on your own, and do not want to hire individual staff, you can use the services of specialized services. Most large companies do just that. In many ways, this is easier and more cost-effective than having an employee on staff who will send out messages via viber. He will have to pay salary on a monthly basis, while the work itself does not imply a permanent load. And to spend time on a periodic search for a freelancer also does not make sense, besides, it is risky.
The importance of choosing the right service
So that viber messaging does not take much time, various information technology companies have developed convenient and simple programs and services, which allowed to notify subscribers much easier and faster . However, not every service can guarantee uninterrupted and reliable operation. Therefore, it is worth a responsible approach to the choice.
It is best to turn to experts who offer a quality product with great functionality. Also, experts can suggest how to make the viber messaging list the most effective and simple, help with the settings, or even take on all of these tasks. Modern companies offer the Smart Tariff option. This allows you to save money. The option is that payment is considered only for delivered messages, and those that have not reached the subscriber will not be paid. Thus, you will not have unnecessary, inappropriate expenses, you pay exclusively for the result.